How We're Responding to COVID-19

Protecting Our Employees, Customers, and Communities

The health and safety of our customers, communities, and associates remain our highest priority and we continue to take all CDC recommended precautions necessary to ensure their safety and well-being.

While the majority of our employee base is successfully working from home, our distribution facilities are up and running. We are proud to have an outstanding team that is working quickly and safely to provide our customers with the essential items they need to keep their pool and spa water healthy and safe,

Here are the steps we are taking in response to COVID-19.

  • Team members who are experiencing symptoms or have been in close contact with someone who has been exposed to the coronavirus or who has symptoms are asked to stay home.

  • If team members are uncomfortable reporting to work, we are offering flexibility during this time to accommodate their needs.

  • We have stopped all non-essential vendors entering our facilities

  • We have canceled all business travel

  • We are routinely sanitizing surfaces, including payment counters and other frequent touchpoints following each customer interaction.

  • We require the use of disposable nitrile gloves and disposable protective masks for all team members.

  • Employees are practicing social distancing (6 ft.).

  • Frequent sanitization of common and high-touch surfaces

  • Deep cleaning and sanitization of the complete facility two times weekly

  • Daily temperature scans of all associates and essential vendors prior to entering the facility

  • Created new dedicated safety protocol compliance staff to ensure all safety standards are maintained.

  • We are limiting the number of customers and employees in stores at one time to eight individuals and enforcing social distancing practices for those individuals, including tape markers to delineate a distance of six feet.

  • We have reduced store hours to limit traffic and provide ample time for clean and sanitize stores.

We are all in this together. We are in a position to help keep our communities safe from serious public health risks by providing essential products and services that maintain the safety and sanitization of homes and businesses. We know that our employees are displaying incredible commitment to serving communities during this difficult time. We are deeply grateful for their service. We will continue to keep you updated as this situation evolves.


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(242) 397 - 1050

23 Montrose Avenue

Nassau, Bahamas


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